Frequently Asked Question

    About Reservations and Use

  • What time are check-in and check-out?
    Check-in time is from 15:00 and check-out time is until 11:00.
  • Are there any cancellation fees?
    Our cancellation policy is as follows
    10 days prior: 10%.
    7 days prior: 30%.
    3 days prior: 50%.
    The day before: 100%.
  • What are the terms and conditions for bringing my dog to the "Dog Lotus"?
    Please check this PDF for details.
  • About the rooms

  • What is the maximum number of guests in the room?
    The Forest Dome can accommodate up to 6 people.
    Suite Cabins can accommodate up to 5 people.
    The Dog Lotus can accommodate up to 4 people.
  • How many beds are available in the room?
    ■Forest Dome 【3 beds】
    3 double beds

    ■Forest Dome 【4 Beds】.
    4 single beds and 2 extra beds

    ■Suite Cabin
    2 Double beds and 1 extra bed

    ■Dog Lotus
    2 double beds
  • About the facilities

  • What amenities are provided?
    We provide face towels, bath towels, pajamas, shampoo, conditioner, body soap, hair dryer, cleanser, toner, lotion, toothbrush, hand soap, and alcohol sanitizer.
  • What equipments are available?
    We have a refrigerator, microwave, electric kettle, and hair dryer.
    Please check the rooms page for details.
  • Is it possible to have BBQ and meals even if it rains?
    Yes, you can enjoy it in all weather conditions.
  • Are toilets and bathrooms equipped?
    Yes, each tent has an individual toilet and bathroom on the deck space.
    *Dog Lotus tent has a toilet and shower available in the reception building.
  • About meals

  • Can I bring my own food and drinks?
    You are welcome to bring your own food and drinks. list